423 756 7878

423 478 6540

865 329 3500

Oak Ridge
865 481 7800

Hours of Operation
Monday – Friday
8:30 am – 5:00 pm  


Pro-Tech Account Protection

Increase your cybersecurity and account control by receiving email or text message alerts when electronic debits hit your accounts. If a transaction is unfamiliar or unauthorized, login to Pro-Tech to review the transaction and reject the payment. Early detection is critical in preventing fraud.

With Pro-Tech, you have the flexibility and account control to:

  • Accept or decline ACH or electronic debits in real-time.
  • Decide how and who should be receiving alerts for incoming debits.
  • Define the conditions to receive an alert, which can include dollar threshold, unapproved companies, or debits resulting from payments made by check, Internet or phone.
  • Customize an ‘Approved’ company list for your most trusted partners to limit unnecessary transactions.
  • Set parameters for trusted partners such as maximum limit, frequency, start and end date.