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Target In-Store Data Breach

Target reported Wednesday (12/18/2013) that payment card information of approximately 40 million customers has been breached from transactions that occurred in stores November 27th to December 15th.

While Target takes full responsibility for the data breach, CapitalMark is working diligently to determine which of our clients have been affected, close compromised debit cards and reissue new cards to protect clients from unauthorized account activity. We will contact all impacted clients and have new cards reissued as quickly as possible if we are notified of potential exposure. No immediate action is needed from CapitalMark clients unless contacted from a Banker Team member. Please remember that we will never ask sensitive account information over phone or email, and be wary of potential phishing scams related to the Target incident.

We understand that purchasing power is essential to our clients, especially during the holidays. We will provide the least amount of inconvenience to impacted cardholders while protecting them from falling victim to fraudulent account activity.

If you shopped at Target with your CapitalMark credit or debit at any time from November 27th to December 15th, we encourage you to monitor your accounts for unauthorized activity even though you are not liable for fraudulent charges incurred.

FAQs

How do I know if my card has been compromised?

If you used a debit or credit card in Target stores from November 27th to December 15th, it can be assumed that your card information has been exposed. Online purchases at the retailer are excluded from the data breach. Target and MasterCard representatives will notify financial institutions of cards that were compromised. CapitalMark will contact any impacted clients and work quickly to reissue a new card, regardless if unauthorized transactions have incurred.

What information was compromised?

Target representatives believe that the following cardholder information has been exposed:

  • Cardholder name

  • Credit or debit card number

  • Card’s expiration date

  • 3-digit security code (CVV/CVC)

No evidence exists that Personal Identification Numbers (PIN) have been compromised.  

Should I cancel my CapitalMark debit card?

At this time, there is no need to cancel your card. CapitalMark will notify impacted clients with further instructions.

Is my identity at risk?

Based on information from Target representatives, identity theft is an unlikely result of the data breach. Social security numbers, dates of birth or addresses were not a part of the compromised information. While identity theft is not an immediate concern related to this incident, CapitalMark recommends regular monitoring of your accounts and credit reports as a best practice.

I made purchases during this time period but do not see any fraudulent charges on my account. Was my information compromised?

Yes, any cards used at Target stores have been exposed regardless if fraudulent charges have been made. CapitalMark is identifying impacted clients and will work to reissue new cards. In the meantime, we encourage all clients to closely monitor accounts through Online Banking, Mobile Banking and monthly statements.

Can I still return items purchased with my compromised debit once my new card has been reissued?

Yes, you will still be able to return items purchased prior to closing a debit card.

Who can I contact if I have questions regarding my debit card or account?

If you have questions regarding your debit card, account or any of your other financial needs contact your Banker Team.

How can I check my credit report?

National credit reporting agencies can provide you with your credit score and report. Consumers are entitled to one free credit report every 12 months from each of the three agencies. The free report can be obtained by visiting www.annualcreditreport.com or calling (877) 322-8228. The three nationwide credit reporting agencies are below.

                Equifax: www.equifax.com or (800) 525-6285

                Experian: www.experian.com or (800) 397-3742

                TransUnion: www.transunion .com or (800) 680-7289

If you discover information on your credit report resulting from a fraudulent activity, be sure to request that the agency delete the information from your file.

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